General Support
active
Total logged
22h 30m
Uninvoiced
0h 0m
Entries
11
Invoices
0
Time by team member
| Team member | Entries | Hours |
|---|---|---|
| Mark Hughes | 11 | 22h 30m |
Recent time entries
Last 11
| Date | Description | Who | Duration | Status |
|---|---|---|---|---|
| 1 June 2026 | NSP - Investigate why project didnt fully download all photos into main system - seemed to be a network issue; Face detection on Mac College Staff; Investigate why quick add wasnt working for Julie; | Mark Hughes | 1h 0m | invoiced |
| 21 May 2026 | NSP - Add new photo type to accommodate virtual individuals; Add new virtual photos for all persons in Lake Mac FC; Upload project to Dazzy; Modify the laptop program to make easier to select virtual photo; Retrieve positions from laptops for photos at Mackillop College; | Mark Hughes | 4h 30m | invoiced |
| 14 May 2026 | NSP - investigate why NSP websites including the ordering system were down; Extract late family orders from the website and send through to Sharon to pass on to photographers; Found it was the hosting company which eventually came back on line after a considerable outage. | Mark Hughes | 3h 0m | invoiced |
| 4 May 2026 | NSP - Investigate Trading cards not working for Lambton FC (Nicola) - found the back page was missing | Mark Hughes | 0h 15m | invoiced |
| 29 Apr 2026 | NSP - Investigate St Johns booklets not working (Nicola) - found that two comps had same name which confused things; St Theresa's digital family k pack and digital j pack not setup properly - fixed; Library Monitors were not showing up as an option on website for Lambton school and price was wrong - fixed | Mark Hughes | 1h 0m | invoiced |
| 23 Apr 2026 | NSP - Investigate why so many Macquarie College orders being declined - found that the problem only with CBA Mastercard transactions (and not limited to MC); Sent Nicole report of all transactions in last couple of days; Seemed to resolve itself over next week or so (bank problem?) | Mark Hughes | 1h 15m | invoiced |
| 22 Apr 2026 | NSP - retrieve project(our lady of victories) after the date had been accidentally deleted; Investigate why problems with Hi-Res package images not allowing hires download. | Mark Hughes | 1h 0m | invoiced |
| 7 Apr 2026 | NSP - run face detection on year 12 for both Warners Bay and West Wallsend High (Sharon) | Mark Hughes | 1h 30m | invoiced |
| 31 Mar 2026 | NSP - Glendale ID card redesign; Investigate why cant log in remotely to server; force computers in the office to use LAN rather than Wifi for speed improvements; | Mark Hughes | 2h 0m | invoiced |
| 19 Mar 2026 | NSP - investigate why booklets were coming out with such poor quality - compression settings were wrong for some reason; Sort out problem with two projects created for Five Islands school - one was deleted, but orders had already come through on that project - created a script to amalgamate orders to the one project. | Mark Hughes | 3h 0m | invoiced |
| 9 Mar 2026 | NSP - retrieve row and position values from laptops for Catherine McAuley Year 12 and Leaders; Also use new face recognition on Staff trad to get positions; Update 4 laptops with new mods for Bertha 201 (Spud, Julie, Frankie, Shantelle) | Mark Hughes | 4h 0m | invoiced |
Stages
- General Support 2026
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