Projects/LittleMan Pty Ltd

Client support

activenon-billable
Total logged
58h 45m
Uninvoiced
0h 0m
Entries
35
Invoices
0
Time by team member
Team memberEntriesHours
Scott Oliver3558h 45m
Recent time entries
Last 30
DateDescriptionWhoDurationStatus
7 Sept 2021Attachments not uploading due to lack of space, communication with client and investigation into issueScott Oliver0h 30mwip
6 Sept 2021Final conversation with Andy regarding plan of attack moving forwardScott Oliver0h 30mwip
6 Sept 2021Conversation with Andy and Alex, investigation into reporting and trades surrounding pricing dateScott Oliver0h 45mwip
2 Sept 2021Investigation into contract issue for Andy as per his messageScott Oliver0h 45mwip
25 Aug 2021Investigation into server engine crashes, including upgrade to new server and periodic check script for server record creationScott Oliver4h 0mwip
25 Aug 2021Investigation into server engine crashes, including log checking and creation of timelineScott Oliver2h 15mwip
20 Aug 2021On and off support for user related and server related issues, including qualities not coming through and no trade templatesScott Oliver3h 30mwip
19 Aug 2021Out of hours support for user related issuesScott Oliver2h 15mwip
13 Aug 2021Assistance with quality on contracts bug (adjustments existed, but no quality lines)Scott Oliver1h 15mwip
12 Aug 2021Assistance regarding user access and loginScott Oliver1h 45mwip
13 July 2021Discussion with Anthony and contact with Sehlevent regarding supportScott Oliver0h 15mwip
13 July 2021Phone call with Andy regarding outstanding items and investigation into quality, findings show that rounding occurs after the qualities have been added together, rather than separatelyScott Oliver0h 45mwip
30 June 2021Conversation with Elina around tasks, modifications to particular task templates, reprocessing of tasks, discussion around invoicing, signature on invoice and moreScott Oliver2h 30mwip
30 June 2021Deployment, additional commodity added, modifications to swap allocation screen and swap duplication modificationsScott Oliver2h 0mwip
29 June 2021Discussion with Alex regarding new split trades, discussion with Harry regarding tasks, live modifications for daily trade book to create books belonging to new profile, allowing reconciliation of the DE trades, assistance and support provided to Sharon regarding contracts and access, discussion and support provided to Elina regarding invoicing and tasks, group conference call with Harry, Alex and Andrew, with the inclusion of swap duplicationScott Oliver4h 0mwip
17 June 2021General support tickets and issues that have not been recorded through ticketsScott Oliver4h 30mwip
16 June 2021General support tickets and issues that have not been recorded through ticketsScott Oliver2h 30mwip
10 June 2021General support tickets and issues that have not been recorded through ticketsScott Oliver1h 45mwip
10 June 2021General support tickets and issues that have not been recorded through ticketsScott Oliver3h 15mwip
8 June 2021Communication with client, further follow up into excel export and setup of report schedule to issue report to customerScott Oliver0h 30mwip
7 June 2021Phone call regarding excel export and issues occurring with fileScott Oliver0h 45mwip
4 June 2021Assistance and support with login for new userScott Oliver1h 0mwip
6 May 2021Support for report exportScott Oliver1h 0mwip
3 May 2021Fix for report showing infinite label in calculation, modified the calculation so that if the numbers are null or zero, do not process the calculation, also discussions with Andy regarding report fixes that are upcoming, finally a follow up phone call with AnthonyScott Oliver1h 45mwip
21 Apr 2021Assistance to Andy regarding penalty range functionScott Oliver0h 30mwip
19 Apr 2021Closing off tickets and communication back to clientScott Oliver1h 30mwip
10 Apr 2021Assistance to Michal with login, checked user credentials, spoke with him on the phone, DNS issue was slowing down his service, set him up with a host to the direct IP addressScott Oliver0h 45mwip
9 Apr 2021Conversation with Andy regarding current issues, reporting, cargo name in off take, report export and moreScott Oliver1h 0mwip
8 Apr 2021Investigation into cargo quality report and though surrounding reporting export issueScott Oliver0h 30mwip
1 Apr 2021Investigation into issues for Alex and conversation with AnthonyScott Oliver1h 0mwip
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