General Support
active
Total logged
8h 15m
Uninvoiced
8h 15m
Entries
18
Invoices
0
Time by team member
| Team member | Entries | Hours |
|---|---|---|
| Jacob Edwards | 17 | 7h 15m |
| Tash Gromek | 1 | 1h 0m |
Recent time entries
Last 18
| Date | Description | Who | Duration | Status |
|---|---|---|---|---|
| 23 June 2025 | Support to mavin for invoicing partial date job lines - plan moved to alternative biller. | Tash Gromek | 1h 0m | wip |
| 19 Apr 2023 | JR trying to adjust payslip for KS to reflect reversing Maternity Leave Negative total being entered, not reflected in Net Pay YTD | Jacob Edwards | 1h 0m | wip |
| 28 Feb 2023 | PC from JR Changing Leave times (end time eg 5pm) does not change elsewhere JR going from Leave Apps, to Live Roster where it hasn't changed and then to Contacts - leave tab where it has not changed. Changing on Contacts - leave tab makes change. JE explained those created when leave is approved, but will raise for review. | Jacob Edwards | 0h 15m | wip |
| 21 Feb 2023 | Availability with JR | Jacob Edwards | 1h 0m | wip |
| 21 Feb 2023 | Availability with JR, adding lock all button | Jacob Edwards | 0h 30m | wip |
| 21 Feb 2023 | JR called - shift not displaying on roster Found example, JR realised was looking at wrong date. No problem. | Jacob Edwards | 0h 15m | wip |
| 7 Feb 2023 | Added an Admin user | Jacob Edwards | 0h 15m | wip |
| 1 Feb 2023 | — | Jacob Edwards | 1h 0m | wip |
| 1 Feb 2023 | — | Jacob Edwards | 0h 15m | wip |
| 1 Feb 2023 | PC with JR JR advised Checked off some payslips, realised staff had shifts non payable Deleted Pay Run , created new pay run, but the staff checked off previously did not have any shifts payable. Reviewed backend data, job lines maintained PR Pay Run and PR ayslip ID's although records were deleted. JE removed ID's, advised JR to delete the Pay Run and create a new one. JR confirmed shifts were now visible again. JR queried how to deny/delete leave app that was already approved by accident. JE removed from backend, unable to see a User facing method. JR queried seeing leave balances and adjusting. JE walked through adding leave through the entitlements tab on employees. JR raised job duplicate warnings. JE reviewed. foudn doiuble booking error to contain job number of a template job. | Jacob Edwards | 0h 45m | wip |
| 23 Jan 2023 | PC from JR Requesting unpublish all button JE to mark jobs as unpublished Feature request noted | Jacob Edwards | 0h 15m | wip |
| 13 Jan 2023 | JR called asking how to send rostered jobs live to staff JE advised process of using JOb layout, filtering on dates etc then clicking Publish All within the Options button JE advised unsure of next steps Kadi may have performed external to XS in advising staff of roster release | Jacob Edwards | 0h 15m | wip |
| 20 Dec 2022 | JR sms'd JE ex-employees reported as still showing up JE checked Employee records in XS, examples provided have not been terminated Advised JR how to terminate contract | Jacob Edwards | 0h 15m | wip |
| 7 Nov 2022 | Query about removing Action from Job Lines | Jacob Edwards | 0h 15m | wip |
| 3 Oct 2022 | KS reported users unable to connect. Checked Server online, advised KS | Jacob Edwards | 0h 15m | wip |
| 5 Sept 2022 | Mavin Follow ups | Jacob Edwards | 0h 15m | wip |
| 29 Mar 2022 | PC to Junelle regarding PayRoll rules. Unable to assist. Confirmed ok to resolve tomorrow with Tash. | Jacob Edwards | 0h 15m | wip |
| 1 Mar 2022 | XS Mavin video demoing signature and check in | Jacob Edwards | 0h 15m | wip |
Edit