General support

activenon-billable
Total logged
113h 20m
Uninvoiced
0h 0m
Entries
61
Invoices
0
Time by team member
Team memberEntriesHours
Tash Gromek3995h 50m
Jacob Edwards1712h 35m
Scott Oliver54h 55m
Recent time entries
Last 30
DateDescriptionWhoDurationStatus
13 May 2022Removed job liens from invoices as requested. Mapped payroll as requested.Jacob Edwards0h 30mwip
9 May 2022Modified Job Line records - removed invoice IDs form select Job lines as requested by Robin via email.Jacob Edwards0h 30mwip
4 May 2022client query for additional information on exported PR data. Unable to determine export queries. Requested assistance from Snr Dev. Jacob Edwards0h 30mwip
26 Apr 2022Robin requested an entire invoice be deleted to uninvoiced for Norton Darcy, Invoice number 23444 Invoice ID of 23444 2BA2686E-7BB2-4C8D-9A42-7ECA3F30A5E7 Job Lines confirmed as being Un-invoiced.Jacob Edwards0h 15mwip
13 Apr 2022Client provided Job Lines that required to be unlinked from an invoice. unlinked Job Lines from invoices and confirmed Job Lines appeared in uninvoiced.Jacob Edwards0h 45mwip
22 Mar 2022Altered Inc/Ex Job Line totals as per client request. Rounding causing inconsistencies with NDIS payments. Altered the stage at which Rounding occurs to achieve correct monetary value in calculation.Jacob Edwards1h 15mwip
15 Mar 2022Investigated client email regarding locked features preventing invoice changes. Altered Job Line times as per client email (BCC'd on plan manager invoice indicating unable to change), updated invoice totals. Logged in as Compliance Privilege user and tested changing job times and updating invoice with "Recalc Totals" button. No bugs encountered. Advised client of process followed to perform changes with request for further specifics on any roadblocks encountered.Jacob Edwards1h 0mwip
9 Mar 2022Investigated example of James Best - Plan displaying ID value instead of contact name display. Discovered two contacts have same display name. Desired ID was the seecond instance. Due to FM Value Lists, unable to have two identical values for Display Name. Jacob Edwards0h 30mwip
25 Feb 2022Client emailed through to instances of being unable to edit biller/notes on invoices. Investigated - editable fields hidden when Approved and Sent. Client advised needed to be able to change it. Removed hide on edit fields on and advised client.Jacob Edwards0h 45mwip
25 Feb 2022PC/AnyDesk with client demoing process and explaining requests for alternate CSV. Client to email through desired headings of CSV.Jacob Edwards0h 30mwip
25 Feb 2022PC with client discussing NDIS remit processJacob Edwards0h 15mwip
22 Feb 2022Debugged Email Multi invoices button - ot marking all invoices as sent. Modified script to replace field contents of all found records on Invoice layout during biller loop. Jacob Edwards0h 45mwip
17 Feb 2022Jacob Edwards0h 45mwip
8 Feb 2022Implemented scripting to remove a specific contact ID to be excluded when generating statements. Communicated to client. Generated DDR to review use of Company email field on Admin table. Added new field for accounts email into table and added to System Config layout. Altered merge field on invoice print layout to new field. Communicated to client. Jacob Edwards1h 30mwip
8 Feb 2022Jacob Edwards0h 15mwip
8 Feb 2022Altered email template for statements as requested by RV. Added in substitutions into calculations for processing email subject and body text.Jacob Edwards0h 45mwip
13 Jan 2022PDF Creation - error 109 in Adobe. Tested and confirmed error occuring, but only in some instances, generating successfully at other times. Updated Adobe, was no longer able to replicate error with 30 attempts of producing a pdf. Emailed client suggestion to update Adobe and monitor. Jacob Edwards1h 50mwip
29 Nov 2021Tash Gromek9h 0mwip
7 Oct 2021Tash Gromek1h 15mwip
30 Aug 2021Tash Gromek3h 50mwip
19 Aug 2021Mass invoice emailingTash Gromek5h 15mwip
6 Aug 2021Tash Gromek8h 35mwip
30 July 2021Meeting with Rob and Tash to discuss debtors report and finance moduleScott Oliver1h 30mwip
30 July 2021Debots issuesTash Gromek8h 10mwip
22 July 2021Assistance t0 RV re 'paid' invoices from JS in March 2020.Tash Gromek1h 30mwip
13 July 2021Investigation into RV advised line items. Provided explanationTash Gromek0h 45mwip
13 July 2021Assistance to RV on orthosis line items.Tash Gromek0h 25mwip
5 July 2021Tash Gromek6h 0mwip
25 June 2021Tash Gromek5h 30mwip
18 June 2021Tash Gromek1h 55mwip
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