General Support

completecompleted 6 May 2022
Total logged
4h 15m
Uninvoiced
4h 15m
Entries
8
Invoices
0
Time by team member
Team memberEntriesHours
Jacob Edwards84h 15m
Recent time entries
Last 8
DateDescriptionWhoDurationStatus
12 Apr 2022Reviewed current information for Tracheostomy Allowances and Boots. Unable to find detailed information, requested further information via email.Jacob Edwards0h 45mwip
4 Apr 2022Further reviewing of user query regarding changing notes. Audit trails show that no successful changes have been made by a user other than the publisher. User advised and further specifics requested.Jacob Edwards0h 30mwip
4 Apr 2022User raised query around incomplete notes and raised is able to change other users notes. Reviewed incomplete notes and resolved requirement for further notes as participants featured on job 2 times, 2 notes not required. Further information requested regarding potential note changes.Jacob Edwards0h 30mwip
29 Mar 2022Troubleshooting email gen script not creating emails for incomplete jobs as scheduled. Confirmed script being run by server. Altered credentials used when server runs script - script contains Related Records step, may be preventing server finding records.Jacob Edwards0h 45mwip
28 Mar 2022Adjustments to incomplete email gen script and midnight emailJacob Edwards0h 15mwip
22 Mar 2022Added in Confirmation dialogue for changing Note types - now shows that notes will be lost if user continues. Tested with User account.Jacob Edwards0h 30mwip
16 Mar 2022Removed week of Jobs - no notes created as users did not engage with XS. Removed as to not show as un-invoiced / avoid payroll consequences. Attempted PC to client - intent to discuss current notes and book in date for Payroll and review Invoicing.Jacob Edwards0h 30mwip
16 Mar 2022Reviewed created notes and Incompleted jobs.Jacob Edwards0h 30mwip
Stages
  • Project Initiation