User Issues

active
Total logged
10h 15m
Uninvoiced
0h 0m
Entries
10
Invoices
0
Time by team member
Team memberEntriesHours
Caleb Harvey1010h 15m
Recent time entries
Last 10
DateDescriptionWhoDurationStatus
10 Mar 2025Remove Old Staff - Issues with old staff on unarchived tasks coming through to the system list - Poll through the different clients and update their state managers based on which ones have old staff - Check against the task list to ensure this is dropping them off the list - SuccessCaleb Harvey1h 15minvoiced
19 July 2024Update the tenement manager update button on Client page - Script debug through the update process to see which tasks it is finding and which ones it isn't - Set the find to remove the tasks marked as geo form the update list as these are to stay assigned to the current GEO staff - Contact tasks are not included in the find as it updates the tenements and related tasks - After this process, go to the related contact tasks of the client and update them to the correct manager based on the state being updated - Run on a test client with success - Run on the client given as an example with successCaleb Harvey1h 45minvoiced
2 July 2024AMETS - User Assigned Issues - Going through the list of tasks sorted by manager - Flagging any that aren't users - Going through this list of non-users and changing the managers relevant to their correct states - SuccessCaleb Harvey1h 0minvoiced
25 June 2024Clare Feenan Report Name - Searching and removing Clare Feenan's prior surname (Briscoe) from the system - Looking through all tasks and updating them to the new surname - Looking through multiple different extraction's without finding the old surname - Liaising with Cait to pinpoint where the issue is - Updating the report records as extraction's come from the task list screen and tenement list screen - Running these extraction's after updating with successCaleb Harvey1h 0minvoiced
8 May 2024Teresa Appearing on Godolphin Tenement Register and Jemma is not - Look through Amets relationships section to see Teresa still appearing there - Archive teresa's relationship to Amets so she won't appear on reports anymore - Noted that Jemma's state is set to only Victoria on her contact page - Updated this to Vic and NSW and refreshed the relationship to Amets - Jemma now appearing on NSW reports and Teresa is not - Sent this process through o AnitaCaleb Harvey0h 30minvoiced
8 May 2024Amets Contact Privilege Lock from Data Entry - The tag tab was available for all users to edit - Go into the security settings in the FileMaker back end and set the new table for Tags to be view only for data entry privilege set - Hide the add, delete and duplicate buttons if the privilege of the user is lower than admin - Hide the record admin tab from data entry users - Go into the navigation script where the tab change step runs and hides the finance tab from data entry - Duplicate this step with relation to the record admin tab - Log in to a data entry account and test that no access is given to these new security updates - SuccessCaleb Harvey1h 15minvoiced
15 Apr 2024Removing all instances of Teresa and Tanya from System - Manually searching through all tasks, tenements and contacts - Finding instances of both employees across multiple areas on all tables - Replacing the field contents of the users ID's with their replacement users ID's - Updating all tables changed and sub/parental tables to ensure the system has pulled through al the correct data - Going through the advanced task list to ensure there are no more instances of either old user in future task - SuccessCaleb Harvey1h 15minvoiced
15 Apr 2024Debra Howes No Longer a User - Looked through the user records in the back end records to find any source of Debras usesr profile - Finding a record of her in the login history records but not in user records - Looking through backups to see last time Debrah was in the system. - Found last active login from the end of February - Added user back into system and relinked old login data and all tenement and task data successfullyCaleb Harvey1h 15minvoiced
22 Feb 2024Alphabetise the list of users in the user config screenCaleb Harvey0h 15minvoiced
25 Jan 2024Deb having issues with Login - Image from Anita shows table is missing in the opening fields - Research the issues showing up and troubleshoot with Deb to go into library cache and clear the localappdata - After walking through this with Deb and getting her to delete the filemaker cache the App opened and worked correctlyCaleb Harvey0h 45minvoiced
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