General Support
active
Total logged
98h 45m
Uninvoiced
0h 0m
Entries
46
Invoices
4
Time by team member
| Team member | Entries | Hours |
|---|---|---|
| Mark Hughes | 46 | 98h 45m |
Recent time entries
Last 30
| Date | Description | Who | Duration | Status |
|---|---|---|---|---|
| 3 Dec 2025 | NSP - Investigate why booklets were coming out small and blurry (Morriset grads) - found the compression was set too small on Filters (set to default compresion); Get Galaxy Dance digital cards to print; Because two digitals per order (full length and close up) had to modify the code as previously only could handle one image per order. | Mark Hughes | 4h 0m | invoiced |
| 11 Nov 2025 | NSP - Fix logic on reorder digitals to handle new system where link is no longer emailed; Logic on both the reorder and digital packs needed adjustment; tested ok | Mark Hughes | 3h 45m | invoiced |
| 7 Nov 2025 | NSP - Investigate errors in exporting photos (randomly leaves files in an unusable state); Work on improving the settings feature on comps and trads as per discussion with Sharon. | Mark Hughes | 5h 0m | invoiced |
| 16 Oct 2025 | NSP - Assist Sharon with Trinity Comps that have been created with different colour profiles between pages; Write a script to upload hires to ordering system for all digital pack orders as per discussion with Nicole | Mark Hughes | 3h 0m | invoiced |
| 17 Sept 2025 | NSP - transfer some group photo names that didnt come over from laptop; Mods to footy card layout; Get Booklet pages working for Ashtonfield school copy; Fix issue with Ordering system doing strange things - restarted server; Investigate how to handle marking off as complete dpacks with booklet output only | Mark Hughes | 2h 0m | invoiced |
| 16 Sept 2025 | NSP - Add a feature to export function to export Trads without border | Mark Hughes | 1h 0m | invoiced |
| 12 Sept 2025 | NSP - troubleshoot problem where it crashes randomly when creating booklets; Fouind that it was crashing on person with no individual photo slot. | Mark Hughes | 1h 0m | invoiced |
| 11 Sept 2025 | NSP - Ashtonfield booklet as per discussion with Sharon; Design layout - hard one with photo to be overlaid in circle | Mark Hughes | 3h 0m | invoiced |
| 28 Aug 2025 | NSP- Changes to SPCC ID cards (for Nicola); Mods to Trading cards for Souths JRLFC (Nicole) | Mark Hughes | 0h 30m | invoiced |
| 20 Aug 2025 | NSP - Issue with power outage causing Filemaker to crash and not come back as expected - had to reset the permissions on container folder to allow filemaker to recognise it; Added a feature for Sharon whereby can manually control the line breaks on the Absentee list if necessary (Comps). | Mark Hughes | 1h 30m | invoiced |
| 19 Aug 2025 | NSP - Fix flag on Person record to show if they have Family photo or not (was ignoring manually entered Family photos); Changes to laptop Bertha to upload all person join records regardless; Reupload project for Rutherford FC (Julie) | Mark Hughes | 2h 30m | invoiced |
| 14 Aug 2025 | NSP - Investigate issue with Trads coming out with different colour border than comps; Found it was still an issue with the colour profile of the actual photo which is different to the template - they ideally need to be the same so no conversion takes place. Nicole to speak with Sharon; Slight modification to the ID card for SPCC Waratah for Nicola. | Mark Hughes | 0h 45m | invoiced |
| 12 Aug 2025 | NSP - Issue with expired certificate; Sort out issue with inconsistent formatting of names on booklets (added a step to remove any text formatting) | Mark Hughes | 1h 0m | invoiced |
| 7 Aug 2025 | NSP - Bertha changes for Julie; Download trads for Nicole | Mark Hughes | 0h 30m | invoiced |
| 29 July 2025 | NSP - Investigating issue with HiRes reorders only showing low res image | Mark Hughes | 3h 0m | invoiced |
| 30 June 2025 | NSP - Help Nicola with staff output for Mac College; found that the system doesnt like a capital X in the crop size (ie. 600x900) | Mark Hughes | 0h 30m | invoiced |
| 25 June 2025 | NSP - Investigate why downloads are not working properly - found the API feature in Filemaker was doing strange things - performed a restart and fixed problem; Fix minor problem with trading cards (booklets); Modified the way reorders work (added Digital Reorder Pack types to all Project Pack types as a secondary one so reorders flow through properly on Orders page) | Mark Hughes | 2h 0m | invoiced |
| 20 June 2025 | NSP - reinstate the old way of remoting into certain computers on the network (as per Sharon); Had to get authorisation to router from Sam Tess | Mark Hughes | 0h 45m | invoiced |
| 17 June 2025 | NSP - Investigate why cant add 8x12 reorder either through the web or even directly in Filemaker | Mark Hughes | 0h 30m | invoiced |
| 10 June 2025 | NSP - Troubleshoot problem with comps being produced with washed out looking colour - discovered that the background was using a different colour profile (sRGB IEC) whereas the indos were Adobe RGB (1998). This resulted in a conversion that renedered the final result inferior. Changed the script so that the background matched the indos; Investigated why the refresh button failed to update the indos correctly resulting in many photos not printing properly; Changed the script on Comps so that it doesnt print "ABSENT:" prefix when there is not absentees. | Mark Hughes | 2h 0m | invoiced |
| 30 May 2025 | NSP - create automated shell script to restart the Filemaker script engine regularly ( has been freezing sometimes and preventing confirmations to be sent); Write Help instructions for Booklets, especially how to swap out overlay images on things like Trading Cards. | Mark Hughes | 4h 0m | invoiced |
| 23 May 2025 | NSP - Fix issue with SIDs being reimported but the orders wouldn't refresh with the new People ; Trading Cards - investigate if can just use a template; found that the png transparency doesnt work if done this way; Had to setup new layout for all four sport projects for this week; need to train Sharon in how to create layouts; Get Swansea FC trading cards aligned properly; Investigate why a particular hires download link not working (found image was there but empty - changed the script to check for file size rather than if file exists; Add hires flyer to list of options to export from Photo Shoot layout; Investigate why index cards not producing pdf properly (page layout was using wrong page size); Investigate why ordering site was down (problems with Aus Websites domain name hosting server); | Mark Hughes | 7h 0m | invoiced |
| 15 May 2025 | NSP - Fix up Rutherford FC sids for Nicole | Mark Hughes | 0h 30m | invoiced |
| 12 May 2025 | NSP - Help Julie import names from Mayfield West photos; Work out why FDK booklets not showing image for Nicole (no edited photos) | Mark Hughes | 0h 45m | invoiced |
| 2 May 2025 | NSP - Troubleshoot grad certificate booklets photo not central - created a new setting for grad booklets; Added confirmation on ordering page that allows images of child to be used for other students photos; Add a feature to copy last years image to this years photo; Update Filemaker Server to the lastest version; Investigate ways to be able to find best photo (ie. MBS or Aftershoot) | Mark Hughes | 4h 0m | invoiced |
| 24 Apr 2025 | NSP - Troubleshoot issue with Waratah public Grad Certificates (wrong images) - found that there were multiple people attaced to one particular indo; Troubleshoot why Year 11 booklets at Trinity were not showing the correct class - found that multiple classes were added to some of the year 11 students (booklet assumes student belongs to only one class) | Mark Hughes | 3h 0m | invoiced |
| 8 Apr 2025 | NSP - Fix - Confirmation emails not coming through for a day or so - needed a database restart as script engine locked; Add a feature to override photo overlay on booklets - for printing school copy. | Mark Hughes | 1h 30m | invoiced |
| 2 Apr 2025 | NSP - Export images not displaying correctly (complaints from school); Found a bug in the export script that was making horizontal position to be off a little; Ongoing issue with positions not coming through from Bertha 201 - made mods to script; | Mark Hughes | 1h 30m | invoiced |
| 26 Mar 2025 | NSP - Import names and positions from Catherine McCauly year 12 photo off JR; Mods to export to handle case where there is no student # - will now look for Sussi or Nesa number; Mods to Trinity ID card | Mark Hughes | 2h 0m | invoiced |
| 20 Mar 2025 | NSP - Restart server due to slow performance; Booklets - added a feature to print a school copy of each one; Investigate why users cant download the low res image online; Add Year search on Orders so can see how many Booklets required; Add a feature to be able search People on class and roll class (needed for Trinity); Fix West Wallsend Yr7 Sids for Nicole; Update JR to latest version; Import positions from JR that didnt come through for Warners Bay. | Mark Hughes | 5h 0m | invoiced |
Invoices
Stages
- General Support 2025
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