General Support
active
Total logged
13h 45m
Uninvoiced
0h 0m
Entries
14
Invoices
5
Time by team member
| Team member | Entries | Hours |
|---|---|---|
| Mark Hughes | 14 | 13h 45m |
Recent time entries
Last 14
| Date | Description | Who | Duration | Status |
|---|---|---|---|---|
| 3 Dec 2024 | NAT - respond to Elaine's email re. problem cancelling Mass Breach | Mark Hughes | 0h 30m | invoiced |
| 26 Nov 2024 | NAT - make modification to the way Tras Group data imports are parsed as per Cheryls email. | Mark Hughes | 1h 0m | invoiced |
| 8 Nov 2024 | NAT - Investigate why some confirmation emails are not going out from the system (as per Lachlan's request) | Mark Hughes | 1h 15m | invoiced |
| 25 Sept 2024 | NAT - update product codes for importing transactions via excel (as per Cheryls email) | Mark Hughes | 1h 0m | invoiced |
| 10 Sept 2024 | NAT - Fix issue with transport type not correct for "Outturn No Charge" transaction type ( would not allow Rail) - found the issue was in the loadpoint type setup for "Auger"; Minor fix for Lachlan last Monday morning with outbound weighbridge not reading values (just needed a restart) | Mark Hughes | 1h 0m | invoiced |
| 6 Aug 2024 | NAT - Investigate why weights coming through from weighbridge were intermittent overnight (Lachlan); with the transactions Lachy gave me as examples, found that there were a lot of errors recorded on the zero log. This indicated that there was a problem with the weighbridge itself and not the system; reported back to Lachlan and he said the problem had settled down and will keep an eye on it. | Mark Hughes | 1h 0m | invoiced |
| 22 July 2024 | NAT - Jarvis had an issue where he was stuck on a weird layout and couldnt move off; deleted his user session record and got him to log in again; all ok | Mark Hughes | 0h 15m | invoiced |
| 19 July 2024 | NAT - Investigate why Filemaker system was down; Cheryl rang back to say was network wide outage (Crowdstrike issue); Checked later and was back up and running at around 6pm. | Mark Hughes | 1h 0m | invoiced |
| 2 July 2024 | NAT - Investigate why Invoice email was not populating properly; Found extra characters at the end of email list; Prevented this from happening again | Mark Hughes | 1h 0m | invoiced |
| 18 June 2024 | NAT - Modify weighing script to handle output from new plc on front weighbridge; As per discussion with Andy from Mettler Toledo | Mark Hughes | 1h 0m | invoiced |
| 1 May 2024 | NAT - INvestigate why product and grade not coming through to main contract page; (Cheryl) | Mark Hughes | 0h 45m | invoiced |
| 26 Apr 2024 | NAT - Fixed issue with LibXL plugin not registering on new installs | Mark Hughes | 1h 0m | invoiced |
| 8 Apr 2024 | NAT - Investigate reported failure of Filemaker to read the weights from the weighbridges (for Lachlan); I could log into the outbound weigh bridge computer (10.254.129.26) but not the inbound; I updated a third party plugin that we use to get the serial signal from the weigh bridge; Log a ticket with Qube IT to try and get access to inbound WB; | Mark Hughes | 2h 0m | invoiced |
| 6 Feb 2024 | NAT - write email explaining what happened on Saturday's outage; recommend remove encryption password | Mark Hughes | 1h 0m | invoiced |
Invoices
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