Projects/Shine On Support

Invoice displayin as paid, no payment linked to the invoice

completenon-billablecompleted 30 Mar 2023
Total logged
0h 45m
Uninvoiced
0h 0m
Entries
1
Invoices
0
Time by team member
Team memberEntriesHours
Jacob Edwards10h 45m
Recent time entries
Last 1
DateDescriptionWhoDurationStatus
28 Mar 2023PC with AH Invoice examples shows as paid No payments linked Checked date and could see was previously linked to a payment as balances changed reviewed process of allocating a payment to an invoice, and unallocating found unallocating updated the invoice while a relationship to a monetary amount was still considered Resolved by setting the BTJ to null prior to update Confirmed Invoice updating and correctly reverting back to unpaid PC with AH to confirm and adviseJacob Edwards0h 45mwip