General Support

active
Total logged
31h 30m
Uninvoiced
0h 0m
Entries
16
Invoices
4
Time by team member
Team memberEntriesHours
Mark Hughes1631h 30m
Recent time entries
Last 16
DateDescriptionWhoDurationStatus
3 Dec 2025NAT - Investigate why couldn't delete a particular transaction - found that contract had be completed and therefore transactions prevented from deletion - modified the scripting to override this condition (with warning); For CherylMark Hughes1h 0minvoiced
30 Sept 2025NAT - Investigate why Towoomba grains was getting notification (Lachlan); Found there were duplicate records in for Netchek grower in the systemMark Hughes0h 30minvoiced
26 Sept 2025NAT - Investigate why stock totals on the Stock page do not match the output on reports; Also attempt to speed up the update process - do testing; found a significant improvement Mark Hughes4h 30minvoiced
23 Sept 2025NAT - respond to Sid's email and calls re invoicing and outage; Investigate issues (power outage); Had trouble ressetting my password (rang qube IT)Mark Hughes1h 0minvoiced
22 Aug 2025NAT - Analyse and make changes to the the update script in order to improve speed; Run tests to quantify improvements.Mark Hughes7h 0minvoiced
7 Aug 2025NAT - Investigate speed issues as per discussion with CherylMark Hughes1h 0minvoiced
15 July 2025NAT - Investigate further issue with image not being recorded on weigh in/out; Found a bug on the outbound script that prevented image capture; modified and tested okMark Hughes2h 30minvoiced
11 July 2025NAT - Investigate why images are not being captured from weighbridge cameras; Couldnt find why this might be a problem; tested ok; Added a manual image capture button for users to test for themselves at times when images not being recordedMark Hughes1h 0minvoiced
30 June 2025NAT - Respond to Andrew's email about Filemaker license expiryMark Hughes0h 15minvoiced
25 June 2025NAT - Minor modification to sorting of Silos on stock report popup (for Cheryl); Go live with new feature to copy all incomplete Grower contracts to new shipmentMark Hughes1h 30minvoiced
13 June 2025NAT - working on improvements to system; remove totals from Contracts page to speed up loading; Provide a Confirm All button on Bookings page (done in test and copied to prod); Provide a button to "copy all" not complete CMO's from one contract to another (done in test awaiting confirmation from team to go ahead); Write email to ask follow up questions aboutMark Hughes5h 0minvoiced
12 June 2025NAT - Meeting with NAT team to discuss various issues including: performance and improvements to make life easier in busy times; Cheryl to summarise agreed action points and email.Mark Hughes1h 0minvoiced
27 Feb 2025NAT - Make minor mods as per Cheryl's email (31/01/15); Autofill Bulk type instead of having to select it each time; Autofill weighbridge ticket number; Include Mass Exceedance column in transaction exportMark Hughes2h 0minvoiced
26 Feb 2025NAT - phone call from Lachlan saying he couldnt edit a transaction even though record wasnt locked; Found that the other requirement for locking the record was that the contract was still active (which it wasnt)Mark Hughes0h 30minvoiced
20 Feb 2025NAT - Investigate why Cheryl was able to modify locked transaction record; Made modification to locking script to detect if there was any errors locking records and notify user.Mark Hughes1h 30minvoiced
7 Feb 2025NAT - Investigate why and how Qube Grains contact was missing from the system - found the name had been deleted accidently; Name reinstated and no other information was lost; write email to CherylMark Hughes1h 15minvoiced
Invoices
NumberDateTotalBalanceStatus
CI00007013 Nov 2025AUD 18,633.00AUD 0.00paid
CI0000682 Oct 2025AUD 7,250.00AUD 0.00paid
CI0000672 Oct 2025AUD 8,225.00AUD 0.00paid
CI00006413 Dec 2024AUD 4,500.00AUD 0.00paid
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