General support
active
Total logged
37h 0m
Uninvoiced
0h 0m
Entries
27
Invoices
5
Time by team member
| Team member | Entries | Hours |
|---|---|---|
| Mark Hughes | 26 | 35h 15m |
| Anthony Littlewood | 1 | 1h 45m |
Recent time entries
Last 27
| Date | Description | Who | Duration | Status |
|---|---|---|---|---|
| 13 Dec 2022 | NSP - manually crop 3 low res images for Yr 6 Edgeworth PS; for Sharon; Fixed bug with exporting Pack50 not coming out correctly (Not Billed) | Mark Hughes | 0h 45m | invoiced |
| 29 Nov 2022 | NSP - Grad certificates - realign Year with school logo for Sharon (Not Billed) | Mark Hughes | 0h 30m | invoiced |
| 7 Nov 2022 | NSP - Resize small image for Raymond Terrace pre school; Small modification for Sharon on Export - family images are being named same as individual and therefore overriding - fixed ok; (Sharon) | Mark Hughes | 1h 0m | invoiced |
| 12 Sept 2022 | NSP - Ongoing issue with low qual photos not able to be cropped; Manually resize small photos x2 for Sharon. | Mark Hughes | 1h 0m | invoiced |
| 7 Sept 2022 | NSP - Bertha sync - Sync was not setup properly on all computers after new internet was installed; Investigate why not working for Julie (seems ok;no resolution) | Mark Hughes | 0h 30m | invoiced |
| 29 July 2022 | NSP - Issue with photos not uploading (Dale young parents); Found that some TIFFs were missing but was able to upload most of them; Same thing happened the next day; Need to book in a time to check out what causing this. | Mark Hughes | 1h 0m | invoiced |
| 30 June 2022 | NSP - change settings on all laptops to account for new internet ip address; Misc. changes as per Nicoloe's request. | Mark Hughes | 2h 0m | invoiced |
| 7 June 2022 | NSP - Discussion with Nicole about SendGrid confirmation email; Send her instruction about how to modify template. | Mark Hughes | 0h 30m | invoiced |
| 6 June 2022 | NSP - Investigate why getting so many bounce backs from sending out order receipt notifications; Also error on Sendgrid template showing " " on customer emails. | Mark Hughes | 1h 0m | invoiced |
| 19 May 2022 | NSP - Onsite: Investigate why crop wasn’t updating on some student on comp layout; Also why newly added person was sometimes messing up the comp; Investigate why certain Trads were continually crashing - found zoom was set to 0; Investigate why Fixes were being overwritten; various other fixes | Mark Hughes | 5h 0m | invoiced |
| 29 Apr 2022 | NSP - Modify so that Staff Packs ignore missing Indo so don’t have to manually click Absent checkbox. | Mark Hughes | 1h 0m | invoiced |
| 26 Apr 2022 | NSP - If student changes on order and components have already been created, then pop a message to warn; Fix commas at the end of Absent list | Mark Hughes | 2h 30m | invoiced |
| 11 Apr 2022 | NSP - Fix problem with comma being left on end of last line of Absent block; Allow background to be updated on Comps without having to reset to defaults - added a button if this happens again. | Mark Hughes | 1h 30m | invoiced |
| 7 Apr 2022 | NSP - Onsite working out problem with image not appearing on comp; Investigated problem with Bertha 108; Absent flag clear when image exists on Individual and comp. | Mark Hughes | 2h 0m | invoiced |
| 4 Apr 2022 | NSP - Problem with Waratah trads coming out with a line on the image - found template was incorrectly produced; Problem with Soldiers Point Grad Certificates not coming out properly - found that edited images had been deleted after crops had been done. | Mark Hughes | 1h 0m | invoiced |
| 4 Apr 2022 | NSP - Troubleshoot problem with Staff Composite at Grammar; Found that for some reason first 4 teachers were not in the original list and didnt have names on COMP; May have been from when changes were made to comps last week; as per Sharon's phone call | Mark Hughes | 0h 30m | invoiced |
| 30 Mar 2022 | NSP - Allow Staff group photos to be created with members of staff from all sub projects (normally would create one per sub group); as per Sharon's request; Investigate why ID Cards were not being printed properly from Composite page. | Mark Hughes | 1h 0m | invoiced |
| 29 Mar 2022 | NSP - Add a new ID card layout for Warners Bay High as per discussion with Sharon | Mark Hughes | 1h 15m | invoiced |
| 8 Mar 2022 | NSP - Fix "Photo Export.." so that it exports SUSSI number as entered (caps) rather than proper case. | Mark Hughes | 0h 15m | invoiced |
| 8 Mar 2022 | NSP - Investigate why SIDS not creating Classes correctly - found that excel spreadsheet data had trailing spaces - improved import script to get rid of leading or trailing spaces; Tiarne had trouble logging into the system; Nicole asked me to investigate if Order process could be improved to better match name on the order - I believe it has been improved. Nicole to test | Mark Hughes | 2h 0m | invoiced |
| 7 Mar 2022 | NSP - Investigate why an order wasnt being marked as "ready" - found the student wasnt actually added to the year composite; Give option of allowing ID Cards to print with ALL or only those with photos; Investigage why when creating a print folder using "QUICK" option it wasnt counting the G Pack comps. Found that for some schools you print a Year Comp and some you print Class Comp. Was set up wrongly in this case. | Mark Hughes | 1h 30m | invoiced |
| 3 Mar 2022 | NSP - Fix St Mary's ID Card as per new specification; Fix problem with Comps not exporting on "Export Images.." feature | Mark Hughes | 1h 0m | invoiced |
| 2 Mar 2022 | NSP -Fixed St Pius Staff names entered wrong way; Also fixed several staff photos imported landscape; Added buttons in the system to allow users to do these things in the future. | Mark Hughes | 0h 45m | invoiced |
| 22 Feb 2022 | NSP- fix up Sid’s that came in incorrectly for st pius. It is a known problem with excel floating point numbers. ; fix up old orders on reorder page. ; setup good sync on server. | Mark Hughes | 3h 0m | invoiced |
| 17 Feb 2022 | NSP- investigate why statistics are not showing properly. Found update script not implemented after server crash last weekend. Other miscellaneous fixes and improvements. (Delete button on contacts; update script on new year) | Mark Hughes | 1h 30m | invoiced |
| 16 Feb 2022 | NSP - Fix problem with photos entered as landscape orientation and wouldn’t crop properly; add option to export in year folders rather than class. | Mark Hughes | 1h 15m | invoiced |
| 14 Feb 2022 | - Remove HD from MacMini and test. Main SSD HD dead - Setup replacement MacMini and recover backup from 6pm 13th - Install FM Server and configure | Anthony Littlewood | 1h 45m | invoiced |
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