Phone Support
active
Total logged
13h 0m
Uninvoiced
0h 0m
Entries
10
Invoices
5
Time by team member
| Team member | Entries | Hours |
|---|---|---|
| Mark Hughes | 10 | 13h 0m |
Recent time entries
Last 10
| Date | Description | Who | Duration | Status |
|---|---|---|---|---|
| 15 Nov 2022 | NAT - Issue with weigh bridge monitor being too dark to read; Rang supplier and installed software to be able to control screen parameters (there is no external button); as per discussions with Dean Case | Mark Hughes | 0h 45m | invoiced |
| 4 Aug 2022 | NAT - Investigate discrepancies in stock levels between Excel and Filemaker; Check weighbridge weighing script after Juice terminal tare weight being overwritten on several occasions; investigate who might have altered transaction type on tx 78812; found audit log wasn’t updating correctly (fixed)- wasn’t able to determine who changed and when. | Mark Hughes | 1h 30m | invoiced |
| 9 June 2022 | Nat - investigate potential problem with cmo copy feature- email Cheryl with response. | Mark Hughes | 1h 0m | invoiced |
| 6 June 2022 | NAT - Investigate why Juice delivery deleted the input weight - found a potential bug in the "reweigh" script. Modified but not really able to test fully. Keep eye on it; Made more changes to Transaction List as per Cheryl's email; Made changes to CMO copy feature as per Cheryl's email. | Mark Hughes | 2h 30m | invoiced |
| 17 May 2022 | NAT - Investigate deleted transaction for Elaine; Modify delete button so only certain users can use it | Mark Hughes | 1h 30m | invoiced |
| 16 May 2022 | NAT - Investigate AnyDesk error message; Respond to Cheryl with suggestions; Also minor modification to wording of wrong booking number on weighbridge screen | Mark Hughes | 1h 0m | invoiced |
| 10 May 2022 | NAT - Minor Mods: Change wording on a couple of layouts; Change the way the filters work on Booking page; Investigate why Chris Treloar is not receiving emails; | Mark Hughes | 2h 30m | invoiced |
| 7 Mar 2022 | NAT - Investigate slow Booking page for Elaine who is working from home; Her internet is particularly slow today | Mark Hughes | 0h 30m | invoiced |
| 1 Mar 2022 | NAT - move transactions to another transaction group; allow admin to edit this on the transaction in case of future data entry errors | Mark Hughes | 1h 0m | invoiced |
| 27 Jan 2022 | NAT - Add a button on Transaction layout to allow exporting of truck receival info. for RMS; as per Cheryl's phone request | Mark Hughes | 0h 45m | invoiced |
Invoices
Stages
- General Support 2022
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